Personal Data Protection Policy

Landsbankinn's Personal Data Protection Policy

Landsbankinn places great emphasis on ensuring the privacy of its customers and exercising responsible banking in the modern digital economy. Landsbankinn's governance practices form the foundation for reliable communication and secure handling of personal information. The Bank’s Privacy Policy informs customers, employees, partners and other external parties about the Bank’s handling of their information. We also want you to know your rights and options as regards the processing of personal information in the Bank's operations.


  • I. Scope of the Privacy Policy
  • II. Types of personal data collected
  • III. Purposes for which the Bank uses personal data
  • IV. Where does the Bank get information from and who is it submitted to?
  • V. Your rights
  • VI. Security of personal data
  • VII. Cookies
  • VIII. How long does the Bank retain information?
  • IX. How do I get in touch?

Approved initially on 15 June 2018
Most recently amended on 27 July 2020

Landsbankinn's Privacy Policy (PDF)

Landsbankinn's Privacy Policy

Customer data rights portal

Data Protection Laws grant individuals certain rights, including right to access, rectification and erasure of personal data concerning them that are being processed by the Bank.

Customer data rights portal (Icelandic)

Contact us

Should you have any questions, suggestions or complaints concerning personal data, please send them to the Bank‘s Data Protection Officer, e-mail personuvernd@landsbankinn.is or phone 410 4000.