News and notifications

- News and Notifications

Notification concerning WOW air

Payment card holders who booked flights with WOW air are entitled to recovery (reimbursement) for cancelled flights. The appropriate form is available on the Bank’s website (in Icelandic).

  • Reimbursement can be applied for if the ticket was purchased with a payment card (debit or credit).
  • Customers who paid for tickets using other payment methods can lodge a claim against the bankruptcy estate.
  • The deadline for submitting recovery claims is 120 days after the date of the cancelled flight.
  • We advise customers to submit recovery claims as promptly as possible, as processing of such claims may take up to three or four months. The process will begin as soon as the executor of the estate authorises it.
  • Please note that payment card and travel insurance does not cover airline bankruptcy. Recovery is via card issuers rather than insurance companies.
  • Card holders who booked their flight through a travel agent are advised to contact the travel agency.

Form: Form to file for recovery
Email the signed form along with required documentation to

If customer are unable to scan the form and required documentation that is not in electronic form, photos of the documents, e.g. photos taken and emailed through mobile phones, will suffice.

The above information applies to holders of VISA payment cards and MasterCard procurement cards issued by Landsbankinn. Other card holders should apply to their bank or card issuer for information.

Further information about passenger rights and airline bankruptcy is available on the website of the Icelandic Transport Authority

News and Notifications - 17 April 2019 03:50 PM

Open again Tuesday 23 April - Happy Easter!

Landsbankinn’s branches and service centres will as usual be closed over the Easter holidays and open again on Tuesday, 23 April. Information about stand-by service for Landsbankinn’s card holders (Visa), travel insurance and SOS emergency assistance is available on the Bank’s website. We remind card holders to notify immediately of lost or stolen cards.


News and Notifications - 17 April 2019 09:52 AM

Landsbankinn a model of good corporate governance

The Centre of Corporate Governance (CCG) has renewed its recognition of Landsbankinn as a model of corporate governance. The award is organised by the Iceland Chamber of Commerce, Nasdaq OMX Iceland, the Confederation of Icelandic Employers and the CCG at the University of Iceland.


Weekly bulletin - 15 April 2019 10:46 AM

Icelandic Economic Weekly: Monday 15 April 2019

The real exchange rate of the Icelandic króna in March 2019 decreased by 9.8% YoY. Icelandair published traffic data for March. The Government Debt Management Agency published its monthly Market Information report.