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Conditions can lead to longer wait for service

We strive to provide quick and sound service yet current conditions can in some cases lead to longer wait times than usual. This is because part of Landsbankinn’s employees now work in two groups, on shifts or from home, in accordance with directions from the Director of Health during the Covid-19 outbreak. At the same time, queries and various requests have multiplied, as expected under stressed conditions.

These conditions can be expected to last for a while longer, including around the turn of the month. We thank our customers for their patience and ask that the bear with us going forward.

Request phone consultation

Due to Covid-19, we only handle urgent matters, which cannot be dealt with via other channels, with direct contact in branches and then only by appointment. Appointments for service must be pre-arranged. This is done by first requesting a phone consultation on landsbankinn.is.

We encourage our customers to use Landsbankinn’s app, online banking and self-service equipment located around Iceland. The location of such equipment is listed in the app and on landsbankinn.is. We are of course ready to assist via phone and web chat.

Banking service without visiting a branch

Because of Covid-19, many customers who usually visit branches to tend to their banking business must utilise other service channels. Information on various solutions can be found on the Bank's website.

We are here to help


Forsíða - 30 July 2020 04:05 PM

Financial results of Landsbankinn in H1 of 2020

Landsbankinn's after-tax performance was negative by ISK 3.3 billion during the first half of 2020, compared with a profit of ISK 11.1 billion during the same period in 2019. Loan impairment amounted to ISK 13.4 billion during the period, equal to about 1.1% of the bank‘s loan portfolio, compared with an impairment of ISK 2.4 billion in the same period last year.


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Weekly bulletin - 27 July 2020 08:57 AM

Icelandic Economic Weekly: Monday 27 July 2020

The CPI based on prices in mid-July increased 0.15% between months. Arion Bank published preliminary financial results for Q2. Icelandair Group also published preliminary financial results for Q2. The CBI release the minutes of the Financial Stability Committee meeting in June.


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Forsíða - 24 July 2020 01:50 PM

Landsbankinn is the best bank in Iceland in the assessment of Euromoney

The international business and finance magazine Euromoney has chosen Landsbankinn as the best bank in Iceland, and this is the second year in a row that the bank receives this recognition.


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