It's the thought that counts! A good gift is useful and makes the receiver happy. A Landsbankinn gift card is an excellent present that ensures that everyone gets something they want.

Don't just give something, give anything

• The gift card is the complete package; a gift, wrapping and a card on which to write the amount on the card and greetings from the giver.
• The card is available at all Landsbankinn branches.
• The Landsbankinn gift card can be used as payment everywhere that VISA cards are accepted, both in Iceland and abroad. The card functions like a pre-paid credit card.
• The balance is available for withdrawal at any Landsbankinn branch and/or can be deposited directly to an account.

Q&A

• What is Landsbankinn's gift card?

  Answer: Landsbankinn's gift card functions like a pre-paid credit card but is not issued to a name. Authorisation is requested every time the card is used, which prevents it from being overdrawn.

• Who is Landsbankinn's gift card for?

  Answer: Landsbankinn's gift card is suitable for both individuals and companies/institutions and it is useful for companies to own cards to deposit to at their convenience.

• How do I order a Landsbankinn gift card?

  Answer: The card is available at all Landsbankinn branches.

• Can companies and institutions deposit funds to the card on their own?

  Answer: Yes, companies can own several gift cards and deposit to them through online banking as needed. Please contact the Bank for detailed information on how to deposit funds to gift cards.

• How long does it take to receive the card?

  Answer: The gift cards are handed over immediately at Landsbankinn branches but batch purchases by companies and institutions take 1-3 days to process.

• Can the car be re-filled?

  Answer: No, each card can only be deposited to once. Once the pre-paid amount has been used up, the card is cancelled.

• Where can I use Landsbankinn's gift cards?

  Answer: The Landsbankinn gift card can be used as payment everywhere that VISA cards are accepted, both in Iceland and abroad. The card functions like a conventional credit card.

• Can the card be used in overseas shops with card readers for microprocessor chips?

  Answer: Yes, the card should function at any retailer that accepts VISA cards but in some countries (e.g. the USA), cards with microprocessor chips are not in use. Instead of entering a PIN, sign your name on the VISA receipt. It is therefore important that the card holder sign his name on the card. Some overseas retailers require a PIN to authorise purchases and, as a result, card holders could experience some problems even though all retailers who accept VISA cards should accept the Landsbankinn gift card, which is a VISA card approved by VISA Europe. Overseas, and in Iceland, card holders should merely have to run the magnetic strip through the card reader and sign their name instead of entering a PIN.

• Can I use the card for online purchases?

  Answer: Yes, Landsbankinn's gift card can be used online and has a 3-digit security code on the back, often required to complete online purchases.

• Can I use the card to withdraw money from ATMs or at bank outlets?

  Answer: The card cannot be used to make ATM withdrawals but it can be used in branches.

• Is there a maximum limit of deposit to each card?

  Answer: Yes, the maximum amount is ISK 100,000.

• When does the card expire?

  Answer: The expiry date of each card is printed on the front.

• Is there a minimum amount for deposit to each card?

  Answer: No, there is no minimum, but a fee is charged on deposits to each card which means that it is not very economical to deposit very low amounts to the cards.

• How do I know the balance on my card?

  Answer: The balance of the card and all transactions can be viewed on www.landsbankinn.is/gjafakort and on L.is.

• Does the buyer or receiver have to be a Landsbankinn customer?

  Answer: No, but individuals who purchase the card have to have scanned identification with Landsbankinn.

• Is there a minimum age for either buyer or receiver?

  Answer: No.

• Why does the card cost money?

  Answer: The price of the card is derived from the accompanying wrapping, which is ideal for writing a note to the receiver, saving money on packaging elsewhere. The plastic used in the card and its issuance also costs money.

• Is it necessary to approve terms and conditions, as with other cards?

  Answer: The receiver approves the card's terms and conditions with its first use. The terms and conditions for the gift card are available here and the website is also indicated on the card's wrapping.

• What do I do if I lose the card?

  Answer: If the card is lost, please contact Landsbankinn's Customer Service Centre immediately by calling +354 410 4000 to close the card. In order to close the card, it is necessary to know its number. If the card holder does not know the card number, the purchaser might. If the card number is not known, it cannot be closed and the balance is lost. Once a card has been closed, only the purchaser can transfer the balance to a new card.

• If the card expires before the balance is depleted, can I still use the remaining funds?

  Answer: Yes, card holders can visit a Landsbankinn branch and either purchase a new gift card and transfer the amount to that card or simply withdraw the remainder of the balance.